Competency training

Writing integrated competency based reports

Laptop notesCourse outline: Writing reports on psychological tests

Computer requirement:

Delegates should bring a laptop computer to the course.

The computer must have a word processor and a spreadsheet installed on it.

Pre-workshop preparation

Delegates will receive a CD with several documents two weeks before the commencement of the course.

The documents will consist of a scenario containing background on a company, competencies for a position, and a set of anonymised test results on several candidates, including computer-generated reports, as well as the manuals for the relevant tests.

Delegates are required to come to the workshop with their own preliminary integrated reports drafted for the six report types outlined below (The candidate for the individual reports will be identified for them). During the course, they will be reworking and refining their own reports with guidance from the course leader, and benefiting from group discussion with the other delegates.

Each session lasts approximately four hours

Read more: Writing integrated competency based reports

Job analysis and competency design

Course outline – job analysis and competency design

Each session lasts approximately four hours

Day 1

Session 1

What is job analysis?

Job analysis as research

Reasons for doing job analysis

Desired outputs from job analysis

Exercise – how emotions affect the quality of information gathered by job analysis

Competencies and job analysis

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Competency based interviewing course

Course outline – competency based interviewing

Each session lasts approximately four hours

Session 1

Introduction – background to interviewing

Exercise 1 – the consequences and cost of making a wrong appointment

Traditional unstructured interviews and related problems

Objectivity

Typical interviewer errors

Puzzle interviews and related problems

“Stress” interviews and related problems

Developing an interview system

Read more: Competency based interviewing course

Introduction to competencies

Course outline – Introduction to competencies

Each session lasts approximately four hours

Session 1 – Defining competencies

Practical exercise – describe your own job

Debriefing

Competence and competencies in context

Competence as links in organisational communication

Individual competencies

Organisational core values and priorities

Read more: Introduction to competencies